Cybercriminals may use several methods of attack when attempting to steal personal and account information, including:

Spoofed Websites

Cybercriminals may set up fake banking websites in an attempt to obtain your login credentials. When accessing Luther Burbank’s website, verify its authenticity by looking for the following URLs:

https://www.lutherburbanksavings.com

https://www.lutherburbanksavings.com/sign-in/

Unauthorized Banking Apps

Cybercriminals may create fake sites offering a bank’s app for download. Do not attempt to download apps from non-trusted sources as they may contain malware or attempt to trick you into providing personal or account information.

Note: The Luther Burbank app is only available for download through the App Store and Google Play.

Scam Calls

Cybercriminals may use a fake caller ID to pose as your bank and scam you into providing personal or account information over the phone. If you receive such a call, hang up and call Luther Burbank using a known number.

Phishing Emails

Phishing emails may claim to be from your bank requesting personal or account information. Remember to never click on suspicious links or unexpected attachments and always be skeptical of any email which includes:

• Fake Email Address
• Urgent Request
• Personal Information Request
• Suspicious Link

Phishing Texts

Phishing texts may claim to be from your bank and include urgent requests to close your account or warnings that your account has been locked or deactivated. These messages may ask you to call a number, visit a website or respond by text with your personal or account information. Watch out for texts that include a suspicious sender (a text from an unknown number) or an unprompted identity request.

Important: Luther Burbank will never ask for personal or account information by email or text.