Secure Your Information
Online Activity
Luther Burbank Savings has invested in the technologies, processes and people necessary to safeguard the privacy of customer information. Read on to learn what you can do to secure your personal and financial information.
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Email & Text Security
Verify unexpected emails or texts through a trusted channel, such as a published phone number, before clicking links or downloading attachments. Personal and business email accounts should have effective spam and virus filtering. Never respond to an email or text message with personal or financial information, as these are not secure methods for transmitting sensitive information.
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Computer Security
All computers connected to the internet should have a host-based firewall and effective anti-virus software, plus the operating system and all applications should have current patches and security updates installed. Avoid accessing online banking services on public computers like those found in libraries or hotels.
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Password Security
Passwords should be complex – no less than eight characters in length and composed of numbers, letters (both upper and lower case) and special characters. Never share passwords and always store them securely.
Important: Luther Burbank will never ask you for your password. -
Trusteer Rapport
For additional security, Luther Burbank offers all online banking customers access to IBM® Trusteer Rapport. To learn more, visit the IBM Trusteer Rapport page on this website.
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Department of Homeland Security
For more tips on email, computer and password security, visit the Department of Homeland Security website by clicking here.