Convenience & Security
Online banking allows you to manage your accounts2 wherever you are. Bank at your convenience, not ours. Check your account balances, transfer money, pay bills, analyze spending, download eStatements and more. Have peace of mind that access to your accounts is secure.
Enroll in Online Banking
Get access to the digital tools and services that give you convenient control over your finances.
Online Banking & Bill Pay
Online banking allows you to manage your accounts 24/7. Check balances, transfer funds, pay bills, analyze spending, download eStatements, and more — from your mobile phone†, tablet or computer.
The Luther Burbank App is like having a branch of Luther Burbank in your hip pocket — minus the brick and mortar. Do your banking anytime, anywhere, by simply using your smartphone or tablet†.
Zelle® is a fast, safe and easy way to send and receive money directly between almost any bank account in the U.S. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.
Make purchases with just a touch or wave of your iPhone or iPad with Apple Pay®. Apple’s digital wallet service is safe and easy to use, and works with the Luther Burbank debit card you have loaded on your favorite digital devices.
Go Paperless in Just Minutes!
In addition to saving trees, experts tell us that you can help avoid being the victim of identity theft by eliminating paper bank statements. With eStatements, you get exactly the same information that’s shown on your paper statement.
Sign up for free and enjoy these benefits:
- Protect sensitive personal and financial information.
- Receive automatic alerts when statements become available.
- Create less paper waste by downloading statements.
Online Banking FAQ
Are there limits to the number or amount of transfers I can make?
There are no limits for internal transfers through your checking account. Transactions involving Money Market and Savings accounts are limited to six (6) pre-authorized transactions per month.
Please review the table below for external transfer limits:
Can I edit a Transfer Funds request?
You cannot edit a One-time Next Day or Standard transfer request.
You can edit the amount of a One-time Scheduled transfer request any time before the transfer's send date.
An individual Recurring Transfer can also be edited, you may edit all remaining transfers under the Recurring Transfer.
Can I set up Alerts if my Account Balances drop below a certain amount?
Yes, with our eAlerts feature, you are able to set up Alerts to be sent to you via email or text when your Account Balance falls under a certain amount or when a Deposit has been processed into your Account.
Can I transfer money into an account if I am not an account owner?
Transfers to external institutions can be scheduled to only those accounts of which you are an account owner. However, if you have a checking account, you may use Zelle® services to transfer money to almost anyone within the US by simply providing the recipient’s phone number or email address.
How do I cancel a One-time Standard, Next Day or Scheduled Transfer Funds request?
It is simple to cancel a One-time Standard, Next Day or Scheduled transfer. Just locate the transfer on the Activity page, click the appropriate transfer to show the options available and then click the Cancel button. Follow the instructions provided to cancel the transfer.
How do I cancel a Recurring Transfer?
To cancel a Recurring Transfer, just locate the recurring transfer on the Activity page, click the appropriate transfer to show the options available and then click the Cancel button. Follow the instructions provided to cancel the recurring transfer.
How do I request Stop Payments using Online Banking?
You can request Stop Payments on personal checks that you wrote. To request a Stop Payment, simply log in to Online Banking, and select Add Stop Payment from Stop Payment menu within the Account Information screen. Follow onscreen instructions to submit the stop payment.
How many months of transactions can be viewed?
When you log into Online Banking to review recent transactions, you can view up to 24 months of transaction history on the screen. After this time period, electronic statements will be available to view/print using our eStatements feature.
May I cancel a Transfer Funds request?
You may cancel a Standard transfer; however, because Standard transfers are released for processing periodically throughout the day, the timeframe within which you may cancel the transfer varies.
You may cancel a One-time Next Day transfer request any time before the cut-off time.
A One-time Scheduled transfer request may be canceled any time before the transfer’s send date.
An individual Recurring transfer may be cancelled, as well as all remaining Recurring transfers.
Once a transfer request has been transmitted to ACH, you cannot cancel the transfer. If your transaction is in process, you may execute another transfer to move the funds back. This is considered a separate transaction, so please be aware that fees may apply. See the Schedule of Fees for details.
What are the requirements for enrolling in Online Banking?
Online Banking is available to all individuals who have a qualified account relationship with Luther Burbank Savings. To enroll, begin by filling out the online enrollment form.
What features does Online Banking provide?
With Online Banking, you can access your account information from your computer with internet access. You can view account information including balance inquiries, transactions, transfer funds between your accounts at LBS as well as transfer funds to your accounts with other institutions. You can also pay bills and submit requests to stop payment on personal checks that you have written. If you choose to enroll for eStatements, your statements will be available to you electronically. You can also set up balance/deposit alerts to your email or by text using our eAlerts feature.
What is Bill Pay?
Bill Pay is a convenient, easy to manage, and secure feature that allows you to schedule payments to various organizations such as utility companies, car notes, etc. You can also set up reminders to notify you by email when your bill has been received or is due.
When does my account information get updated for recent transactions & transfers?
Your transactions & transfers are shown immediately with a pending status as it clears. Most funds will be immediately available or available the next day. Some exceptions may apply.
Will I be able to access my statements online?
You can access your statements by logging into our Online Banking services and enrolling in our secure eStatements services. Please note that once you are enrolled in eStatements, we will no longer mail paper statements, and your statements will only be available through eStatements.
Mobile App FAQ
How do I download the Luther Burbank Personal Banking app to my phone?
Enrollment for Mobile Banking takes place via Luther Burbank Savings Online Banking. If you are not currently using our online banking, sign up now! To enroll into Mobile Banking, search for Luther Burbank in the App Store or Google Play, or follow these steps:
- Log in to Luther Burbank Savings Online Banking
- Click Options
- Scroll down to Mobile Banking Profile
- Enter your Mobile Phone Number
- Follow the steps for your mobile banking version. Be certain to download the appropriate version for your device as they are not interchangeable.
- Click Submit
Luther Burbank Personal Banking App
The Luther Burbank Personal Banking App enables you to enjoy many of the time saving features available through Online Banking today, including: view account balances, pay bills, transfer funds, deposit checks (for qualified accounts), or locate the nearest branch. The mobile banking apps support Android™, iPhone, iPad, and Google Play.
The Luther Burbank Savings Personal Banking App is optimized for a wide range of devices—providing a rich and interactive interface on touch screens, such as the iPhone, iPad, and Android, while maintaining a simple and clean interface for a wide range of phones from a diverse set of manufacturers such as iPhone, Android, BlackBerry, and Windows.
What do I need to download the Mobile Banking application?
To download the Mobile Banking application, you must:
- Have an online banking account
- Have a mobile device that supports downloadable applications. (Most Android phones, iPhones, iPads are supported)
- Have a data connection
Which version is appropriate for my device? What happens if I use the wrong one?
Google Play offers both phone and tablet Android apps from the same store. The phone app will download to your tablet and allow you to proceed with the setup process. But you’ll get an “unable to authenticate password” error message when you reach that point. Users will typically try again, believing the message accurate. Multiple attempts will lock you out of all Online Banking features. Should this occur, contact our eBanking Customer Service representatives to restore your account privileges. They can be reached at 888-578-4495 Monday – Friday, 9am to 5pm (PT).
Mobile Banking FAQ
How do I access the Mobile Banking website?
At the time of enrollment you will be sent a link to our mobile banking site via text message. The site should be bookmarked (saved) for all future use within your phone’s browser. From the home page you will select “Log In” and then provide your credentials.
What can I do with the Mobile website?
The mobile website is a convenient version of your traditional online banking account. You can simply move between screens to complete the requests below.
- View Accounts including balances and transaction history.
- Make Transfers between savings, checking and loan accounts; the same transfers available in online banking.
- Pay Bills (to existing payees) or change/cancel any pending payments.
- Find ATMs and Branches that are closest to your location.
What do I need to use the Mobile Banking service?
To use Mobile Banking’s browser service, you must:
- Have an online banking account
- Have a mobile phone that supports web browsing
- Have a data connection
Mobile Banking is optimized for a wide range of devices—providing a rich and interactive interface on touch screens, such as the iPhone, iPad, and Android, while maintaining a simple and clean interface for a wide range of phones from a diverse set of manufacturers such as iPhone, Android, BlackBerry, and Windows.