The FBI has reported an increase in Business Email Compromise (BEC) cybersecurity attacks. BEC is when cybercriminals are successfully compromising the email accounts of our clients' vendors or our clients' co-workers. The cybercriminals are then using the compromised email accounts to request new wires or are making changes to existing wire instructions. This can result in fraudulent wires being sent to cybercriminals. Remember to always verify these types of requests by calling the vendor or co-worker directly via a known phone number and confirm the validity of each request.
There are lots of ways to connect to Luther Burbank. You can log in to online banking, open an account, or download our mobile app. Brokers may log in here too.
The best way to do banking online from your iOS or Android device is to download the Luther Burbank Personal Banking App. Web-based banking is not supported on mobile devices.
Mobile App for Personal Banking
Introducing the Luther Burbank Personal Banking app. Now you can do your banking anytime, from anywhere by simply using a smartphone or tablet.
The Luther Burbank Personal Banking app is like carrying your local branch around with you in your pocket. Only it isn’t nearly as heavy. And you won’t clog your washing machine with brick and mortar debris.
Simply download the app from the App Store or Google Play. Since Google Play offers both phone and tablet apps, be sure to download the appropriate version for your device.
Mobile App for Business Banking
We also have an app for our Business Banking customers. Include Luther Burbank Business in your search to ensure you download the proper app. With the necessary credentials, you will be able to deposit checks, view account balances, receive alerts when approvals are pending and even review/approve scheduled payments and fund transfers all from the palm of your hand.
Online banking allows you to manage your accounts anywhere, anytime. While you’re on vacation. After you put the kids to bed. When you remember that a bill is due today. Bank at your convenience, not ours!
Check your account balances, transfer money, pay bills, analyze spending, download eStatements and more.
Must have qualifying account relationship to access.
Are there limits to the number or amount of transfers I can make?
There are no limits for internal transfers through your checking account. Transactions involving Money Market and Savings accounts are limited by law. You may only make up to six withdrawals and/or transfers each month statement cycle.
Please review the table below for external transfer limits:
Can I set up Alerts if my Account Balances drop below a certain amount?
Yes, with our eAlerts feature, you are able to set up Alerts to be sent to you via email or text when your Account Balance falls under a certain amount or when a Deposit has been processed into your Account.
Can I transfer money into an account if I am not an account owner?
Transfers to external institutions can be scheduled to only those accounts of which you are an account owner. However, if you have a checking account, you may use Popmoney® services to transfer money to almost anyone within the US by simply providing the recipient’s phone number or email address.
How do I request Stop Payments using Online Banking?
You can request Stop Payments on personal checks that you wrote. To request a Stop Payment, simply log in to Online Banking, and select Add Stop Payment from Stop Payment menu within the Account Information screen. Follow onscreen instructions to submit the stop payment.
How many months of transactions can be viewed?
When you log into Online Banking to review recent transactions, you can view up to 24 months of transaction history on the screen. After this time period, electronic statements will be available to view/print using our eStatements feature.
What are the requirements for enrolling in Online Banking?
Online Banking is available to all individuals who have a qualified account relationship with Luther Burbank Savings. To enroll in Online Banking, begin by filling out the enrollment form located on our website.
What features does Online Banking provide?
With Online Banking, you can access your account information from your computer with internet access. You can view account information including balance inquiries, transactions, transfer funds between your accounts at LBS as well as transfer funds to your accounts with other institutions. You can also pay bills and submit requests to stop payment on personal checks that you have written. If you choose to enroll for eStatements, your statements will be available to you electronically. You can also set up balance/deposit alerts to your email or by text using our eAlerts feature.
What is Bill Pay?
Bill Pay is a convenient, easy to manage, and secure feature that allows you to schedule payments to various organizations such as utility companies, car notes, etc. You can also set up reminders to notify you by email when your bill has been received or is due.
When does my account information get updated for recent transactions & transfers?
Your transactions & transfers are shown immediately with a pending status as it clears. Most funds will be immediately available or available the next day. Some exceptions may apply.
Will I be able to access my statements online?
You can access your statements by logging into our Online Banking services and enrolling in our secure eStatements services. Please note that once you are enrolled in eStatements, we will no longer mail paper statements, and your statements will only be available through eStatements.
How do I download the Luther Burbank Personal Banking app to my phone?
Enrollment for Mobile Banking takes place via Luther Burbank Savings Online Banking. If you are not currently using our online banking, sign up now! To enroll into Mobile Banking, search for Luther Burbank in the App Store or Google Play, or follow these steps:
- Log in to Luther Burbank Savings Online Banking
- Click Options
- Scroll down to Mobile Banking Profile
- Enter your Mobile Phone Number
- Follow the steps for your mobile banking version. Be certain to download the appropriate version for your device as they are not interchangeable.
- Click Submit
Luther Burbank Personal Banking App
The Luther Burbank Personal Banking App enables you to enjoy many of the time saving features available through Online Banking today, including: view account balances, pay bills, transfer funds, deposit checks (for qualified accounts), or locate the nearest branch. The mobile banking apps support Android™, iPhone, iPad, and Google Play.
The Luther Burbank Savings Personal Banking App is optimized for a wide range of devices—providing a rich and interactive interface on touch screens, such as the iPhone, iPad, and Android, while maintaining a simple and clean interface for a wide range of phones from a diverse set of manufacturers such as iPhone, Android, BlackBerry, and Windows.
What do I need to download the Mobile Banking application?
To download the Mobile Banking application, you must:
- Have an online banking account
- Have a mobile device that supports downloadable applications. (Most Android phones, iPhones, iPads are supported)
- Have a data connection
Which version is appropriate for my device? What happens if I use the wrong one?
Google Play offers both phone and tablet Android apps from the same store. The phone app will download to your tablet and allow you to proceed with the setup process. But you’ll get an “unable to authenticate password” error message when you reach that point. Users will typically try again, believing the message accurate. Multiple attempts will lock you out of all Online Banking features. Should this occur, contact our eBanking Customer Service representatives to restore your account privileges. They can be reached at 888-578-4495 Monday – Friday, 9am to 5pm (PT).