Coronavirus Scam Alert

Cybercriminals have been capitalizing on the COVID-19 pandemic to launch world-wide email scams designed to steal money, access personal information and infect computers. Topping the scams are bogus emails disguised as notifications from the Centers for Disease Control and Protection (CDC) and the World Health Organization (WHO). These emails may look credible with attention grabbing details and logos, but clicking on the embedded links will take you to deceptive websites attempting to gather personal information.

Watch Out for These Scams

Below are some examples of the types of scams you should be on the lookout for:
  • The FCC has received reports of scam and hoax text message campaigns and scam robocalls offering free home testing kits, promoting bogus cures, selling health insurance, and preying on virus-related fears. Be cautious if you are being pressured to share any information or make a payment immediately. For more information, please visit the FCC’s COVID-19 Consumer Warnings and Safety Tips webpage.
  • Government stimulus check scams are already starting to appear. No government agency will ask you to pay anything up front to collect the money (no fees, no charges). Further, the government will not call to ask for your Social Security number nor your bank account number. Visit the FTC website for more details.
  • Emails that appear to be from organizations such as the CDC (Centers for Disease Control), or the WHO (World Health Organization). The scammers have crafted emails that appear to come from these sources, but they actually contain malicious phishing links or dangerous attachments.
  • Emails that ask for charitable donations for studies, doctors, or victims that have been affected by the COVID-19 Coronavirus. Scammers often create fake charity emails after global incidents occur, like natural disasters, or health scares such as COVID-19.
  • Emails that claim to have a “new” or “updated” list of cases of Coronavirus in your area. These emails could contain dangerous links and information designed to scare you into clicking on a link.
  • Emails that appear to be from Luther Burbank Savings asking you to provide personal and/or confidential information

Always Remember the Following

  • Never click on links or download attachments from an email that you aren’t expecting.
  • Do not click links in a unexpected text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren't hacked.
  • Remember that government agencies will never call you to ask for personal information or for money. 
  • If you receive a suspicious email that appears to come from an official organization such as the WHO or CDC, report the email to the official organization through their website.
  • If you want to make a charitable donation, go to the charity website of your choice to submit payment. Type the charity’s web address in your browser instead of clicking on any links in emails, or other messages.
  • Scammers often spoof phone numbers to trick you into answering or responding. 
  • Luther Burbank Savings will never email you and ask you to provide personal and/or confidential information.